Rule CG-PRV-010
Patient privacy: what rule CG-PRV-010 checks
Rule CG-PRV-010 is one of the checker's patient privacy rules. It cites OCR enforcement on responses to online reviews, HHS OCR enforcement on responses to online reviews and more. The reason, source and safer wording are below.
CG-PRV-010 · Blocks approval · Citation checked against stored text
A reply or public post that addresses a named person about their treatment, medication, chart or visits discloses protected health information. Even a reply to a review who posted first may not confirm or discuss their care.
Source: HIPAA Privacy Rule, 45 CFR 164.502(a); HHS OCR enforcement on responses to online reviews
Safer wording: Reply generically without confirming the person was a patient or mentioning any care. Take the conversation offline.
OCR enforcement on responses to online reviews, HHS OCR enforcement on responses to online reviews, 45 CFR 164.502(a) · Needs counsel review
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