Rule CG-PRV-013
Patient privacy: what rule CG-PRV-013 checks
Rule CG-PRV-013 is one of the checker's patient privacy rules. It cites OCR enforcement on responses to online reviews, HHS OCR enforcement on responses to online reviews and more. The reason, source and safer wording are below.
CG-PRV-013 · Blocks approval · Citation checked against stored text
Naming a patient or revealing their treatment in answer to a review, or threatening to release records over a review, discloses protected health information and punishes honest feedback.
Source: HIPAA Privacy Rule, 45 CFR 164.502(a); HHS OCR enforcement on responses to online reviews; FTC Rule on Consumer Reviews, 16 CFR Part 465
Safer wording: Never confirm someone was a patient or describe their care in a public reply. Offer to talk offline, and never tie records or billing to a review.
OCR enforcement on responses to online reviews, HHS OCR enforcement on responses to online reviews, 45 CFR 164.502(a), 16 CFR Part 465 · Needs counsel review
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