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Telehealth and weight-loss programs / Pinterest

4 Pinterest policy rules bear on telehealth and weight-loss programs

4 rules come from Pinterest policy and match the wording telehealth and weight-loss programs use. 1 of them name only Pinterest. The rest are shared with the policies of Amazon Ads, Snap and Meta (Facebook and Instagram). None of them block approval; all 4 warn. Of the 13 platforms with a page for this industry, it has the 8th most rules.

What Pinterest policy adds

Platform rules are about ad approval and account risk, not law, and policies change. These are the Pinterest rules whose wording is about remote prescribing, compounded drugs and weight-loss claims. They run when Pinterest is selected in the checker.

  1. CG-PLT-011 · Warns · Citation checked against stored text

    A named prescription drug in an ad triggers advance approval on most platforms. Pinterest allows prescription drug ads only with prior permission and GLP-1 ads only from approved healthcare advertisers in the US and Canada, Snap requires prescription advertisers to be pre-approved, and TikTok requires proof of regulator approval and 18+ targeting in the US. Meta requires LegitScript certification or its own review, Meta authorization, a licensed-professional disclaimer and 18+ targeting in the US, Canada or New Zealand. LinkedIn requires prior authorization, US or Canada only, no under-18 targeting. Reddit, X, Microsoft, Amazon and Nextdoor require pre-approval, a sales representative or case-by-case review, and Yahoo accepts FDA-approved prescription drug ads in the US only.

    Source: Pinterest Advertising Guidelines (healthcare products and services, weight loss products and services); Snap Ads Category Requirements, Health (prescription medicines); TikTok Healthcare and Pharmaceuticals ad policy (United States, prescription medicine); Meta Advertising Standards, Drugs and pharmaceuticals; LinkedIn Advertising Policies; X Ads healthcare policy; Reddit Ads Healthcare Products and Services policy; Microsoft Advertising Healthcare and Pharmaceutical policy; Amazon Ads Healthcare products and services policy; Nextdoor Ads Policy; Yahoo Ad Policy, Prescription drugs; Spotify Advertising Policies

    Safer wording: Get the platform's written approval first, then run the ad only on the platform that approved it, with the approved audience and age limits. Otherwise advertise the clinical service without naming the drug.

    Meta Advertising Standards, Drugs and pharmaceuticals, Nextdoor Ads Policy, Yahoo Ad Policy, Prescription drugs, Spotify Advertising Policies, Microsoft Advertising Healthcare and Pharmaceutical policy, Reddit Ads Healthcare Products and Services policy, Amazon Ads Healthcare products and services policy, TikTok Healthcare and Pharmaceuticals ad policy, Snap Ads Category Requirements, Health, Pinterest Advertising Guidelines, LinkedIn Advertising Policies, X Ads healthcare policy

  2. CG-PLT-012 · Warns · Citation checked against stored text

    Pinterest allows no weight loss language or imagery in ads, with the exception of approved healthcare advertisers promoting prescription GLP-1 medication in the US and Canada. It also bars references to BMI, testimonials about weight loss, and weight loss procedures.

    Source: Pinterest Advertising Guidelines (weight loss products and services)

    Safer wording: Describe the clinical service (nutrition counselling, metabolic health visits) without weight-loss outcomes, or get Pinterest approval as a healthcare advertiser first.

    Pinterest Advertising Guidelines

  3. CG-PLT-015 · Warns · Citation checked against stored text

    Snap does not allow ads that promote weight-loss supplements, and Pinterest does not allow weight loss or appetite suppressant pills, supplements or products claiming weight loss through something worn or applied to the skin. Amazon Ads prohibits fat burners and similar products that claim to increase metabolism or suppress appetite.

    Source: Snap Ads Category Requirements, Health (health and dietary supplements); Pinterest Advertising Guidelines (weight loss products and services); Amazon Ads sponsored ads policies

    Safer wording: Advertise the clinical service, not the supplement, or move to a platform whose policy allows the product with approval.

    Amazon Ads sponsored ads policies, Snap Ads Category Requirements, Health, Pinterest Advertising Guidelines

  4. CG-PLT-016 · Warns · Citation checked against stored text

    Pinterest bars before-and-after weight-loss imagery and Snap bars before-and-after pictures in diet, fitness and dietary supplement ads. Meta lists a before-and-after weight loss image as non-compliant, and Reddit, Amazon, Nextdoor and Outbrain bar before-and-after photos in weight loss, supplement or cosmetic ads. Microsoft, Taboola and Yahoo allow them only if realistic and honest about the time taken. The same wording also draws FTC attention to typical results.

    Source: Pinterest Advertising Guidelines (weight loss products and services); Snap Ads Category Requirements, Health (health and dietary supplements, diet and fitness); Meta Advertising Standards, Personal health and appearance; Reddit Ads Healthcare Products and Services policy; Amazon Ads Claims and substantiation policy; Nextdoor Ads Policy; Outbrain Advertising Guidelines; Microsoft Advertising Healthcare and Pharmaceutical policy; Taboola Policy FAQ health and beauty; Yahoo Ad Policy, Over the counter drugs

    Safer wording: Remove the before-and-after pairing and show the clinic, the clinician or the process instead.

    Meta Advertising Standards, Personal health and appearance, Taboola Policy FAQ health and beauty, Outbrain Advertising Guidelines, Nextdoor Ads Policy, Yahoo Ad Policy, Over the counter drugs, Microsoft Advertising Healthcare and Pharmaceutical policy, Reddit Ads Healthcare Products and Services policy, Amazon Ads Claims and substantiation policy, Snap Ads Category Requirements, Health, Pinterest Advertising Guidelines

What the checker flags with Pinterest selected

Sample wording we wrote, run through the engine with Pinterest selected. Only samples where a Pinterest rule fires are shown.

No-prescription offer · actual checker output1 claim flagged

Compounded semaglutide, no prescription needed.

  • Blocks approvalCG-REG-007Also matches CG-RFA-006, CG-TRG-005, CG-CMP-002, CG-TRL-003, CG-RPL-002, CG-TRH-005, CG-RPL-004, CG-PLT-011

    FDA has sent warning letters to telehealth and online sellers over marketing of compounded GLP-1 drugs and unapproved peptides. Compounded drugs are not FDA approved, and these products raise misbranding and unapproved-drug issues.

    Source. FDCA 503A and 503B; FDA warning letters to telehealth firms on compounded GLP-1 marketing

    Safer wording.

Brand comparison and timed result · actual checker output3 claims flagged

Same active ingredient as Wegovy. Lose 20 pounds in 30 days, guaranteed.

  • Blocks approvalCG-REG-006Also matches CG-RFA-006, CG-TRI-008, CG-PLT-011

    Compounded drugs are not FDA approved and are not the same as, or generics of, the brand product. Telehealth sellers have received FDA warning letters for these claims.

    Source. FDCA 503A and 503B; FDA warning letters to telehealth firms on compounded GLP-1 marketing; FTC Act section 5

    Safer wording. Say the medication is compounded, that it is not FDA approved, and that a licensed clinician decides whether it is appropriate.

  • Blocks approvalCG-TRL-007Also matches CG-ABS-007

    Promising effortless fat loss, fixed amounts of weight lost in a short time, or eating without restriction while losing weight is an unsubstantiated and misleading weight-loss claim.

    Source. FTC Act section 5; FTC Health Products Compliance Guidance (2022); FTC weight-loss advertising enforcement (e.g. Operation Big Fat Lie, Red Flag guidance on weight-loss claims)

    Safer wording. Remove claims of effortless or rapid loss. Say that results vary and depend on diet, activity and medical supervision, and cite evidence for any number.

  • WarningCG-ABS-001

    Outcome guarantees are unsubstantiated absolute claims.

    Source. FTC Act section 5, 15 U.S.C. 45; FTC Health Products Compliance Guidance

    Safer wording. Remove the guarantee. If you offer a refund policy, describe the policy ("30-day refund if you are not satisfied") instead of guaranteeing results.

Disease claim · actual checker output1 claim flagged

Reverse your diabetes with our GLP-1 program.

  • Blocks approvalCG-DIS-004Also matches CG-TRA-001, CG-TRE-001, CG-TRI-001, CG-TRK-004, CG-DIS-016, CG-PLT-013

    Claiming to reverse a disease or its damage is an efficacy and disease claim.

    Source. FTC Health Products Compliance Guidance; 21 CFR 101.93(g)

    Safer wording. Describe the lifestyle or care support offered without promising reversal.

The federal rules that still apply

46 federal and general rules matched to telehealth and weight-loss programs run next to the Pinterest ones. The ones that weigh most:

  1. CG-CSR-001 · Blocks approval · Citation checked against stored text

    Prescribing a controlled substance without a real evaluation, records or follow-up violates the Controlled Substances Act and DEA telemedicine rules.

    Source: 21 U.S.C. 829 and 841(h); 21 CFR 1306.04 (prescription issued for a legitimate medical purpose); 21 CFR 1306.05 (manner of issuance, so a prescription must carry the patient and practitioner details); FTC Act section 5

    Safer wording: Do not advertise controlled substances. A licensed clinician must decide whether to prescribe after a real evaluation.

    21 CFR 1306.04, 21 U.S.C. 829, 21 CFR 1306.05 · Needs counsel review

  2. CG-DEA-003 · Blocks approval · Citation checked against stored text

    Offering to fill a prescription for a controlled substance based only on an online questionnaire is a listed example of an internet distribution violation.

    Source: 21 U.S.C. 841 subsection (h) lists offering to fill a controlled substance prescription based solely on a consumer's online medical questionnaire as an example of a violation

    Safer wording: Do not tie a controlled substance prescription to a questionnaire alone. Describe a live evaluation by a licensed practitioner who decides if a prescription is appropriate.

    21 U.S.C. 841 · Needs counsel review

  3. CG-DIS-028 · Blocks approval · Citation checked against stored text

    Comparing a supplement to a GLP-1 prescription drug ("natural Mounjaro", "mimics Ozempic") claims drug-like effects on weight and blood sugar and implies the product does what an approved drug does.

    Source: FDCA 201(g)(1); 21 CFR 101.93(g); FTC Act section 5; FTC Health Products Compliance Guidance

    Safer wording: Do not name or compare to a prescription drug. Describe the ingredients.

    21 CFR 101.93(g) · Needs counsel review

  4. CG-OIG-001 · Blocks approval · Citation checked against stored text

    Paying or rewarding anyone for referring patients or for each prescription can violate the federal anti-kickback statute, and paying influencers without disclosure violates endorsement rules.

    Source: federal anti-kickback statute, 42 U.S.C. 1320a-7b; OIG Special Fraud Alert on telemedicine arrangements; FTC Endorsement Guides, 16 CFR Part 255

    Safer wording: Remove payments tied to referrals or prescriptions. Pay marketers a fixed fee for services set in advance, and require clear disclosure of any paid endorsement.

    16 CFR Part 255, 42 U.S.C. 1320a-7b · Needs counsel review

Everything for the industry is on the telehealth and weight-loss programs page, and all Pinterest rules for any industry are on the Pinterest page.

Next step

Check your Pinterest telehealth copy

Pick Pinterest in the checker's ad platforms picker and every flag cites the rule and source listed above.