Rule CG-RAF-012
Patient quotes and reviews: what rule CG-RAF-012 checks
Rule CG-RAF-012 is one of the checker's patient quotes and reviews rules. It cites 16 CFR 255.2. The reason, source and safer wording are below.
CG-RAF-012 · Blocks approval · Citation checked against stored text
A consumer story saying a product fixed, cured or healed a named ailment presents an unsubstantiated disease claim as personal experience and suggests it is typical.
Source: FTC Endorsement Guides, 16 CFR 255.2 and 255.1(a); FDCA 21 USC 321(g); FTC Act section 5. UK ASA rulings are the origin of the pattern but UK law is out of scope.
Safer wording: Do not use testimonials that claim to cure or treat a condition. Use only experiences that match substantiated claims, with the material connection disclosed.
16 CFR 255.2 · Needs counsel review
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