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Rule CG-REV-001

Patient quotes and reviews: what rule CG-REV-001 checks

Rule CG-REV-001 is one of the checker's patient quotes and reviews rules. It cites 16 CFR Part 465, 15 U.S.C. 45b. The reason, source and safer wording are below.

  1. CG-REV-001 · Blocks approval · Citation checked against stored text

    Review gating, staff-written reviews, payment for better ratings and clauses that ban reviews are unfair and deceptive review practices.

    Source: FTC Rule on the Use of Consumer Reviews and Testimonials, 16 CFR Part 465; Consumer Review Fairness Act, 15 U.S.C. 45b; FTC Act section 5

    Safer wording: Ask every patient the same way for an honest review, never select or write reviews, and never penalize or contract against negative reviews.

    16 CFR Part 465, 15 U.S.C. 45b · Needs counsel review

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