Rule CG-TES-003
Patient quotes and reviews: what rule CG-TES-003 checks
Rule CG-TES-003 is one of the checker's patient quotes and reviews rules. It cites 16 CFR Part 465. The reason, source and safer wording are below.
CG-TES-003 · Blocks approval · Citation checked against stored text
Offering a reward for a positive review, or conditioning it on a rating, is a prohibited review incentive.
Source: FTC Rule on the Use of Consumer Reviews and Testimonials, 16 CFR Part 465; FTC Act section 5
Safer wording: Ask for honest feedback without tying any reward to the rating or sentiment.
16 CFR Part 465 · Needs counsel review
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